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Solar AI-Q by Pipereply

Never lose another solar lead to a slow reply

Solar AI-Q is a done-for-you lead-to-sale operating system for Australian solar and battery companies. It answers every enquiry in seconds, books the appointment, chases every proposal and keeps your pipeline moving - while your team stays on the tools.

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Built for Australian installers - 98% client retention

The problem

Every hour a lead waits, your close rate drops

You pay good money for solar leads. Then the phone rings at 7pm, the quote sits unanswered for a week, and your best salesperson spends half the day on admin.

Leads go cold after hours

Homeowners research solar at night and on weekends. If nobody answers, they move to the next installer on the list - and most never call back.

Follow-up falls through the cracks

Proposals get sent, then silence. Without systematic follow-up, quotes you spent hours on quietly die in someone's inbox.

Admin eats your margin

Re-typing job details between your CRM, proposal software and job management tool burns hours every week - hours you never invoice.

How it works

One system for the whole lead-to-sale lifecycle

The Solar AI-Q platform covers every stage from first enquiry to referral - so nothing depends on someone remembering to follow up. Each package covers the stages you need.

  1. Lead

    Every enquiry captured and answered in seconds - from your website, ads and lead providers like SolarQuotes.

  2. Appointment

    Piper and Sarah qualify the lead and book it straight into your calendar, by voice and text, 24/7.

  3. Quote

    OpenSolar and Pylon proposals tracked end to end - you know the moment a quote is sent, viewed or signed.

  4. Sale

    Andy follows up every open proposal until you get a clear yes or no. No quote left behind.

  5. Install

    Won jobs flow into Simpro, AroFlo or ServiceM8 automatically - no re-typing between systems.

  6. Support

    Liv answers customer questions across channels while your team stays on the tools.

  7. Review and referral

    Happy customers are asked for reviews and referrals at the right moment, automatically.

  8. Reactivation

    Maria works your old database and turns forgotten leads into fresh booked appointments.

AI agents

An AI team you hire, not another app you manage

Seven specialised AI agents, each with one job - trained on your offers, your pricing and your way of speaking to customers.

Piper

Piper

AI appointment setter

Answers every new lead by voice and text, 24/7, qualifies them and books the appointment.

Core and Complete
Sarah

Sarah

Outbound AI voice setter

Calls new leads within moments of enquiry and books them over the phone. Included at no monthly fee, valued $1,490.

Core and Complete
Sol

Sol

Ask AI assistant

Answers your pipeline and performance questions on demand. Deeper scheduled reporting in Complete.

Core and Complete
Andy

Andy

AI proposal follow-up

Chases every open proposal until it gets an answer, so quotes stop dying in inboxes.

Complete or add-on
Liv

Liv

AI customer support

Handles customer questions across channels and hands over to your team when it matters.

Complete or add-on
Emma

Emma

AI voice receptionist

Answers your phones so no call rings out - even at 7pm on a Sunday.

Add-on from $990
Maria

Maria

Database reactivation

Wakes up your old lead list and turns it into booked appointments.

Add-on $1,490

AI Note Taker

Included in every package

Captures and summarises every call, so nothing said on the phone gets lost.

All packages

Every agent is set up, tuned and managed for you - the difference between SaaS and SWaS.

Explore the full AI team

Real call recording

Hear it for yourself

This is Pipereply voice AI on a real recorded call, captions and all. Press play and judge for yourself how natural a booked appointment can sound.

Real call recording - Pipereply voice AI. Hear a real call from the rest of the team.

Integrations

Plugs into the tools you already run

Integration first - automation second - AI on top

  • OpenSolar
  • Pylon
  • Simpro
  • AroFlo
  • ServiceM8
  • Stripe
  • Xero
  • SolarQuotes

Proposal triggers fire the moment a quote is sent, viewed or signed. Lead providers connect via API or Magic Email. See all integrations

Case study

Real results from a real installer

One client, G-Solar, cut admin work by 40-50% and grew sales 20-30% in about six months - through structured automation and integrated systems, not hype-driven tools.

G-Solar - Australian solar and battery installer

Read the G-Solar story

The G-Solar team and vehicle fleet, Cairns

40-50%

less admin work across the office

20-30%

sales growth over the same period

~6 mo

from kickoff to these results

98%

client retention across Pipereply

Results vary by business, but the pattern is consistent - answer faster, follow up harder, and the same lead flow produces more installs.

Reviews

Real reviews, straight from Google

No cherry-picking - this is the live feed of what clients say about working with Pipereply.

Packages

Simple packages, built and run for you

Not SaaS. SWaS - software with a service. We build it, connect it and keep improving it, so you never have to become a software company.

Core

Get live. Stop losing leads. For installers who want response, booking and follow-up handled.

$2,500 setup

$497 per month

  • Piper - AI appointment setter, voice and text, 24/7
  • Sarah - outbound AI voice setter included, valued $1,490
  • Sol - Ask AI answers on pipeline and performance
  • Full CRM plus 1 proposal integration (OpenSolar or Pylon)
  • AI Note Taker on every call
  • 14-day free trial, no lock-in
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Most Popular

Complete

Sales and service automated end to end, from first enquiry to review.

$4,900 setup

$695 per month

  • Everything in Core
  • Andy - AI proposal follow-up on every open quote
  • Liv - AI customer support across channels
  • 1 job management integration (Simpro, AroFlo or ServiceM8)
  • Sol - deeper scheduled reporting
  • 30-day free trial, no lock-in
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Enterprise

For high-volume and multi-branch operators with custom needs.

From $5,000

Custom scope and pricing - AUD ex GST

  • Everything in Complete
  • Custom build with data migration included
  • Emma - AI voice receptionist included
  • Dedicated onboarding and white-label options
Talk to our team

All prices AUD ex GST. No lock-in contracts. Support is identical in every package - dedicated Slack channel, video and guide library, weekly group training. See full pricing and inclusions

FAQ

Questions installers ask us

What does done-for-you actually mean?

We build the entire system for you - CRM setup, integrations, automations, AI agents and reporting. Your team gets trained on how to use it, not how to build it. Then we keep tuning and improving it month after month. That is the difference between SaaS and SWaS - software with a service.

Does it work with OpenSolar, Pylon and our job management software?

Yes. Our integration hub connects OpenSolar and Pylon, with triggers that fire when a proposal is sent, viewed or signed. Job management connections cover Simpro, AroFlo and ServiceM8, plus Stripe for payments and Xero for accounting. Lead providers like SolarQuotes connect via API or Magic Email.

Why not just use the AI built into OpenSolar or ServiceM8?

Those are single-tool assistants inside one system. Solar AI-Q is the layer that connects your lead sources, proposals, jobs and payments and works them as one pipeline. Integration first - your existing tools keep doing what they do best, and the follow-up engine sits across all of them.

Will AI put off our customers?

Most customers just want a fast, helpful answer - and that is exactly what the agents give them, at any hour. Every agent is trained on your offers and your tone, and hands the conversation to a human the moment it makes sense. You stay in control of what the AI does and does not handle.

Is there a lock-in contract?

No. Every package is a one-time setup fee plus a month-to-month subscription, AUD ex GST. We would rather keep you with results than with a contract - which is how we hold a 98% client retention rate.

We are not a solar company - can you still help?

Solar and battery installers are our specialty, but the same lead-to-sale system works for electrical contractors, HVAC businesses and general trades. If your business runs on enquiries, quotes and jobs, it fits. Book a Strategy Call and we will map it to your workflow.

Stop losing leads to slow replies

Book a free Strategy Call. We will map your current lead flow, show you where enquiries are leaking, and tell you honestly whether Solar AI-Q fits your business.

Book a Strategy Call

No pressure. No obligation. Just a straight conversation about your business.