Calls ring out on the tools
You cannot answer with your hands in a switchboard. The caller does not leave a message - they ring the next sparky on the list, and that job is gone.
For electrical contractors
The electrician CRM that answers every job
You are on the tools all day, then the phone runs your business all night. Solar AI-Q answers every enquiry in seconds, books it in, chases every quote and syncs straight to AroFlo or Simpro - so switchboard upgrades, EV chargers and battery jobs stop slipping through the cracks.
Built for Australian trades - 98% client retention
The problem
Good electricians lose winnable work every week
It is rarely the quality of the work. It is the missed call, the quote nobody chased and the hour spent re-typing job details between apps. Every one of those leaks costs you jobs.
Quotes die in the inbox
You send the price after a long day, then hear nothing. Without steady follow-up, quotes you worked hard to prepare quietly go cold.
Admin eats your nights
Copying customer details between your phone, your quoting tool and AroFlo or Simpro burns hours you never invoice - usually after dinner.
How it works
One system from first call to final invoice
The Solar AI-Q platform covers the whole lead-to-sale lifecycle, so nothing depends on someone remembering to follow up. Each package covers the stages your business needs.
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Enquiry
Every call, form and message captured and answered in seconds, day or night, across voice and text.
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Booking
Piper qualifies the job and books the site visit straight into your calendar, without you touching the phone.
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Quote follow-up
Andy chases every open quote until you get a clear yes or no, so prices stop going cold in inboxes.
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Job and invoice
Won work flows into AroFlo, Simpro or ServiceM8, keeps status in sync and invoices through Stripe and Xero.
The platform runs the full lifecycle - enquiry, booking, quote, sale, job, support, review and reactivation. See the full platform
Integrations
Sits in front of AroFlo and Simpro, not on top
Your job management software is good at running jobs. What it does not do is answer leads fast, chase quotes and work every enquiry as one pipeline. That is Pipereply's lane.
- AroFlo - electrician-founded, built for growing Australian trades. Job creation and status sync both ways.
- Simpro - enterprise-grade FSM for larger, established operations. Jobs created and updated automatically.
- ServiceM8 - the fit for smaller crews, priced by job volume, with the same lead-to-sale engine in front.
One entry. Everywhere updated.
1. Lead lands from your ads, website or a referral
2. Answered and booked by the AI, logged in the CRM
3. Won job created in AroFlo or Simpro, no re-typing
4. Status stays in sync, invoiced through Stripe and Xero
Turn one job into the next one
Switchboard upgrade today opens the door to an EV charger
EV charger customers are prime candidates for a home battery
Old quote lists become fresh booked jobs with Maria
EV and battery work
Ride the EV charger and battery wave
Electrical work and energy work are converging. Switchboard upgrades, EV charger installs and home batteries all land on the sparky's desk - and one job often leads straight to the next.
Because Pipereply started deep in Australian solar and battery, it already speaks that language. If you take on solar or battery work, you get native fit with OpenSolar and Pylon proposals as well. And your database of past customers is a goldmine - Maria re-engages dormant contacts and old quote lists and turns them into fresh appointments.
AI agents
An AI team you hire, not another app you manage
Specialised AI agents, each with one job - trained on your services, your pricing and the way you talk to customers.
Piper
AI appointment setterAnswers every new enquiry by voice and text, 24/7, qualifies the job and books the site visit.
Core and Complete
Emma
AI voice receptionistAnswers your phone so no call rings out while you are up a ladder - qualifies the caller, routes or books.
Add-on from $990
Sarah
Outbound AI voice setterCalls new leads within moments of enquiry and books them over the phone. Included at no monthly fee, valued $1,490.
Core and Complete
Andy
AI proposal follow-upChases every open quote until it gets an answer, working from the actual call context so follow-ups stay relevant.
Complete or add-on
Liv
AI customer supportHandles inbound customer questions in real time and hands over to your team when it matters.
Complete or add-on
Maria
Database reactivationWakes up your old lead list and quote history and turns it into booked jobs, by voice and text.
Add-on $1,490Every agent is set up, tuned and managed for you - the difference between SaaS and SWaS.
Proof
The same pattern works across trades
G-Solar - Australian solar and battery installerOne client, G-Solar, cut admin work by 40-50% and grew sales 20-30% in about six months - through structured automation and integrated systems, not hype-driven tools.
40-50%
less admin work across the office
20-30%
sales growth over the same period
~6 mo
from kickoff to these results
98%
client retention across Pipereply
Results vary by business, but the pattern is consistent - answer faster, follow up harder, and the same lead flow produces more installs.
Packages
Simple packages, built and run for you
Not SaaS. SWaS - software with a service. We build it, connect it and keep improving it, so you never have to become a software company.
Core
Get live. Stop losing leads. For contractors who want response, booking and follow-up handled.
$2,500 setup
$497 per month
- Piper - AI appointment setter, voice and text, 24/7
- Sarah - outbound AI voice setter included, valued $1,490
- Sol - Ask AI answers on pipeline and performance
- Full CRM plus 1 proposal integration (OpenSolar or Pylon)
- 14-day free trial, no lock-in
Complete
Sales and service automated end to end, with job management connected.
$4,900 setup
$695 per month
- Everything in Core
- Andy - AI proposal follow-up on every open quote
- Liv - AI customer support across channels
- 1 job management integration (Simpro, AroFlo or ServiceM8)
- 30-day free trial, no lock-in
Enterprise
For high-volume and multi-branch operators with custom needs.
From $5,000
Custom scope and pricing - AUD ex GST
- Everything in Complete
- Custom build with data migration included
- Emma - AI voice receptionist included
- Dedicated onboarding and white-label options
All prices AUD ex GST. No lock-in contracts. Support is identical in every package - dedicated Slack channel, video and guide library, weekly group training. See full pricing and inclusions
FAQ
Questions electrical contractors ask us
Do I need to be a solar company to use this?
No. Solar AI-Q was built deep in Australian solar and battery, but the same lead-to-sale engine runs for electrical contractors, HVAC and general trades. If your business runs on enquiries, quotes and jobs, it fits - and the solar roots mean you are covered the moment you take on EV charger, battery or solar work too.
Does it connect to AroFlo and Simpro?
Yes. We connect AroFlo, Simpro and ServiceM8, with job creation, status sync and project updates flowing both ways between the CRM and your field operations. Payments run through Stripe and accounting through Xero. Job management is included in Complete and available as an add-on on Core.
My job management app already has some AI. Why add Pipereply?
Those are single-tool assistants inside one system. Solar AI-Q is the layer that connects your lead sources, quotes, jobs and payments and works them as one pipeline. Integration first - your existing tools keep doing what they do best, and the follow-up engine sits across all of them.
What happens to calls I miss while I am on the tools?
Piper answers by voice and text 24/7, qualifies the caller and books the site visit. Add Emma and she answers your phone directly, so calls do not ring out while your hands are full. Every conversation is transcribed into the CRM by the AI Note Taker, so nothing said on the phone gets lost.
Is there a lock-in contract?
No. Every package is a one-time setup fee plus a month-to-month subscription, AUD ex GST, and starts with a free trial. We would rather keep you with results than with a contract - which is how we hold a 98% client retention rate.
Stop losing jobs to a slow reply
Book a free Strategy Call. We will map your current lead flow, show you where jobs are leaking, and tell you honestly whether Solar AI-Q fits your electrical business.
Book a Strategy CallNo pressure. No obligation. Just a straight conversation about your business.