Old quotes, zero follow-up
Most solar businesses sit on hundreds or thousands of past enquiries and unclosed quotes. Each one cost real money to acquire - and each one went cold because nobody had time to chase it.
Maria - database reactivation
Your old quote list is a goldmine. Maria works it.
Maria is Pipereply's database reactivation agent. She re-engages dormant contacts and old quote lists by voice and text - the people who already know your business but never got a follow-up. You bring the list. Maria brings them back.
$1,490 setup + $99/mo - strategy sessions and campaign design included
The problem
The cheapest leads you'll ever get are sitting in your database
Every quote you sent that went quiet, every enquiry that never booked, every customer you installed for years ago - they're all still in your CRM. And almost nobody has the time to work that list properly.
Past customers, new opportunity
The homeowners you installed panels for are today's warmest battery prospects. They already trust you, they already own the system - but if you never call, another installer eventually will.
Manual reactivation never happens
Ringing through an old list is the job everyone agrees matters and nobody ever does. It's slow, it's awkward, and it always loses to whatever is urgent today.
How it works
Database reactivation, done for you
Maria isn't a blast tool you point at a spreadsheet. Every reactivation campaign is designed with you, built by our team and run by an agent trained on your offers and your way of speaking to customers.
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Strategy sessions
We sit down with you to map your database - old quotes, past enquiries, previous customers - and agree who Maria contacts, with what offer, and what stays off limits.
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Campaign design
Our team designs the campaign around your business: the messaging, the sequence, the tone. It reads and sounds like you, because it's built on how you actually talk to customers.
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Voice and text outreach
Maria works the list by phone and SMS, with calling integration included in the setup. She re-opens the conversation, answers questions and finds the people who are ready to talk.
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Booked appointments
Interested contacts become appointments in your calendar, with the full conversation logged in the CRM - so your salespeople walk in knowing exactly what was said.
Every agent is set up, tuned and managed for you - the difference between SaaS and SWaS.
The battery angle
Your old solar database is this year's battery pipeline
If you've been installing solar for a few years, you're sitting on a list of homeowners who already bought from you once. Batteries give you a genuine reason to call every one of them - not a cold pitch, but a natural next step on a system you know inside out.
The installer who calls first has the advantage. It might as well be you - and it might as well not take your team a single hour on the phone.
Maria works through your past customers and dormant quotes with a battery conversation designed in your strategy sessions. The ones who are interested land in your calendar. The ones who aren't are marked, logged and left in peace.
- Past customers re-engaged with a battery-upgrade conversation
- Old unclosed quotes given a proper second chance
- Voice and text, so contacts respond on the channel they prefer
- Every response captured in the CRM, nothing lost in a notebook
- Results vary by list and offer - your strategy sessions set realistic targets before anything is sent
What's included
One flat setup, one monthly fee
Maria is an add-on to any Solar AI-Q package. We don't sell you leads - we help you get more from the lead sources you've already paid for, and your own database is the biggest one you own.
The setup covers everything needed to go from a messy contact list to a live, managed reactivation campaign:
- Strategy sessions to map your database and agree the approach
- Campaign design by the Pipereply team, in your voice
- Calling integration, so Maria works by voice as well as text
- An onboarding call, included with every AI agent add-on
- Ongoing tuning and management - SWaS, not another app to run
Sitting on a legacy system full of old contacts? We also offer data migration options to get that history into the CRM before Maria goes to work.
Maria - database reactivation
Re-engage dormant contacts and old quote lists by voice and text.
$1,490 setup
$99 per month
- Voice and text reactivation campaigns
- Strategy sessions included
- Campaign design included
- Calling integration included
- Add-on to any package - AUD ex GST
All prices AUD ex GST. Support is identical in every package - dedicated Slack channel, video and guide library, weekly group training. See full pricing
The AI team
Maria closes the loop the rest of the team opens
The Solar AI-Q platform runs the full lifecycle from lead to reactivation. Maria owns the last stage - turning yesterday's database into tomorrow's appointments - and hands warm conversations back into the same pipeline the rest of the team works.
Piper
AI appointment setterAnswers every new lead by voice and text, 24/7 - so the fresh enquiries Maria's campaigns generate never wait for a reply.
Meet Piper
Sarah
Outbound AI voice setterCalls brand-new leads within moments of enquiry. Sarah works the front of the funnel while Maria works the archive.
Meet Sarah
Andy
AI proposal follow-upOnce a revived contact gets a fresh quote, Andy chases it to a clear yes or no - so the second chance doesn't die in an inbox too.
Meet Andy
FAQ
Database reactivation questions, answered
What does the $1,490 setup actually include?
Strategy sessions to map your database and agree the approach, campaign design by our team, calling integration so Maria can work by voice as well as text, and an onboarding call - included with every AI agent add-on. The $99 per month covers Maria running and being tuned as an ongoing part of your system. All prices AUD ex GST.
What kind of contacts can Maria work with?
Dormant contacts and old quote lists - past enquiries that never booked, quotes that went quiet, and previous customers who might be ready for the next step, like adding a battery to an existing solar system. In your strategy sessions we work out which segments make sense to contact and with what message.
Won't contacting old leads annoy people?
Not when it's done properly. Maria's campaigns are designed with you in the strategy sessions - who gets contacted, what the message says and how it sounds. These are people who enquired with your business or bought from you, so a helpful check-in usually lands well. Anyone who isn't interested says so once, gets marked in the CRM and is left alone.
Do I need a Solar AI-Q package to add Maria?
Yes - Maria is an add-on that runs inside the Solar AI-Q system, so revived contacts flow straight into the same pipeline, calendar and follow-up engine as your new leads. If you're starting from scratch, a Strategy Call is the fastest way to work out which package fits and whether reactivation should be part of your build.
How many appointments will a reactivation campaign produce?
Honestly, it depends on your list - its size, its age and the offer we design together. We won't quote you a made-up percentage. What we will do in your strategy sessions is look at your actual database and set expectations you can hold us to. Results vary by business, but the pattern is consistent - a worked list produces conversations, and conversations produce appointments.
My old contacts are stuck in a legacy system. Can you get them out?
Usually, yes. We offer data migration at three levels - from a simple templated CSV import to cleaning up messy multi-source exports and API extraction from a live legacy system. See the pricing page for details. Once the data is in and tidy, Maria has a proper list to work.
Wake up the leads you already paid for
Book a free Strategy Call. Bring a rough idea of how many old quotes and past customers are sitting in your system, and we'll tell you straight whether a reactivation campaign is worth running.
Book a Strategy CallNo pressure. No obligation. Just a straight conversation about your business.