Leads cool off fast
Interest peaks in the minutes after someone hits submit. Every hour that passes without contact, the enquiry drifts towards whichever installer answered first.
Meet Sarah - outbound AI voice agent
The lead enquires. Sarah is already dialling
Sarah is Pipereply's outbound AI voice agent for lead calling. The moment a new enquiry lands in your pipeline, she picks up the phone, has a natural first conversation, qualifies the lead and books the appointment - while your competitors are still checking their inbox.
Included in Core at no monthly fee - valued $1,490
Included in Core
A $1,490 outbound caller, included at no monthly fee
Plenty of platforms charge extra for every agent you switch on. Sarah is different. She comes included in the Core package at no monthly fee, valued $1,490, and she stays included as you grow into Complete.
Why give away the outbound caller? Because nothing proves the system faster. When a lead fills in a form and their phone rings moments later, you feel the difference on day one - before the first month's invoice arrives. Core is built to get you live and stop the leak, and Sarah is the loudest part of that promise.
Like every agent on the Pipereply AI team, Sarah is set up, tuned and managed for you. You never write a script, configure a phone system or babysit software. That is the SWaS difference - software with a service.
$1,490
Sarah's standalone value - included in Core and Complete at no monthly fee
- Outbound voice calls to new leads
- Qualifies and books over the phone
- Every call transcribed into your CRM by the AI Note Taker
- Set up, tuned and managed by Pipereply
The problem
The first real conversation usually wins the job
Most enquiries go cold within hours. A homeowner who asks for a solar quote is usually asking two or three of your competitors at the same time - and whoever gets them on the phone first sets the terms of the sale.
Calling back is nobody's job
Your salespeople are in appointments or on roofs. New leads pile up for the end of the day, then the end of the week - and some never get a call at all.
A voice earns more than a form reply
A phone conversation surfaces roof type, timing and budget in two minutes. Voice and text work best together - Sarah opens the conversation, and the rest of the team keeps it moving.
How it works
How Sarah handles the first call
From enquiry to booked appointment, without a human touching the lead - and with every word on record for your team.
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The enquiry lands
A new lead arrives from your website, your ads or a lead provider like SolarQuotes, and flows straight into your pipeline through your connected lead sources.
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Sarah calls within moments
No queue, no callback list. Sarah rings the new lead while the enquiry is still open in their browser and interest is at its peak.
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She qualifies naturally
Sarah asks the questions you would ask - trained on your offers, your pricing and your way of speaking to customers - and captures the answers as she goes.
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She books the appointment
Qualified leads go straight into your calendar as booked appointments, with the call context attached so your specialist walks in prepared.
Every Sarah call is transcribed and summarised into your CRM by the AI Note Taker - your team reads exactly what was said before they walk into the appointment.
One team, shared context
Sarah opens the conversation. The team keeps it alive
No answer? The lead does not fall out of the system. Sarah's attempt is logged in the CRM, Piper keeps working the lead by voice and text, 24/7, and the moment a conversation needs a human, your team picks it up with the full history in front of them.
Piper
AI appointment setterEngages, qualifies and books every lead by voice and text, around the clock. When Sarah's call goes to voicemail, Piper is the reason the lead still gets booked.
Core and Complete
Emma
AI voice receptionistSarah calls out; Emma answers in. Emma picks up every inbound call, qualifies the caller and routes or books. Add-on from $990 setup + $99/mo, included in Enterprise.
Add-on from $990
Maria
Database reactivationSarah works brand-new leads; Maria re-engages the old ones. Voice and text campaigns for dormant contacts and old quote lists, with strategy sessions included. $1,490 + $99/mo.
Add-on $1,490Every agent is set up, tuned and managed for you - the difference between SaaS and SWaS.
Packages
Sarah comes standard, whichever package you choose
Sarah is not an add-on and never carries a monthly fee. She is part of the Solar AI-Q engine from the entry package up.
| Package | Sarah - outbound AI voice agent | Package pricing |
|---|---|---|
| Core | Included at no monthly fee - valued $1,490 | $2,500 setup / $497 per month - 14-day free trial |
| Complete | Included at no monthly fee - valued $1,490 | $4,900 setup / $695 per month - 30-day free trial |
| Enterprise | Included, alongside Emma and the full team | From $5,000 - custom scope and pricing |
All prices AUD ex GST. No lock-in contracts. Support is identical in every package - dedicated Slack channel, video and guide library, weekly group training. See full pricing and inclusions
FAQ
Questions installers ask about Sarah
Does Sarah cost extra?
No. Sarah is included in both Core and Complete at no monthly fee. As a standalone outbound calling agent she is valued at $1,490, but with Pipereply she comes as part of the package - built, tuned and managed for you from day one.
How quickly does Sarah call a new lead?
Within moments of the enquiry landing in your pipeline. Because your lead sources connect directly - via API or Magic Email - there is no import step and no queue. The lead hits the CRM, and Sarah dials.
What happens if the lead does not answer?
The lead stays live in your pipeline. Sarah's attempt is logged, and Piper - your AI appointment setter working by voice and text, 24/7 - keeps the conversation going until the lead is qualified and booked or hands it to your team. Nothing quietly dies in a call log.
What does an AI voice call actually sound like?
Judge for yourself - we publish real recorded calls, captions and all, on our AI agents page. Every voice agent is trained on your offers, your pricing and your way of speaking to customers during onboarding, so the conversation sounds like your business, not a call centre.
How is Sarah different from Emma?
Direction. Sarah makes outbound calls to brand-new leads the moment they enquire. Emma is the AI receptionist who answers your inbound calls, qualifies callers and routes or books them. Sarah is included in Core and Complete; Emma is an add-on from $990 setup + $99/mo, included in Enterprise.
Can Sarah call our old database too?
That job belongs to Maria, our database reactivation agent. Maria runs voice and text campaigns across dormant contacts and old quote lists, and her package includes strategy sessions and campaign design - $1,490 + $99/mo. Sarah stays focused on fresh enquiries, where speed matters most.
Your next lead deserves a call, not a callback
Book a free Strategy Call. We will map your current lead flow, show you where enquiries are going cold, and tell you honestly whether Sarah and the Solar AI-Q system fit your business.
Book a Strategy CallNo pressure. No obligation. Just a straight conversation about your business.