Specialists, not generalists
Answering a 9pm enquiry, calling a fresh lead and chasing a three-week-old proposal are different jobs. Each agent is built and tuned for exactly one of them, so none gets done halfway.
The Pipereply AI team
AI agents for solar companies - a team you hire, not another app you manage
Seven specialised AI agents answer your leads, call new enquiries, chase open proposals, handle customer questions and revive your old database. Each one is set up, tuned and managed by Pipereply, trained on your offers and your way of speaking to customers.
Every agent managed for you - 98% client retention
Why a team
One chatbot can't run a solar sales pipeline
Most AI tools for solar companies are a single bot bolted onto one system. But your pipeline runs across lead sources, a CRM, proposal software and job management. That takes a team - each agent with one job, all working the same pipeline inside the Solar AI-Q platform.
Set up and managed for you
Not SaaS. SWaS - software with a service. Pipereply configures every agent on your offers, your pricing and your tone, then keeps tuning them month after month. You never manage prompts or workflows.
Humans stay in charge
Agents qualify, book and follow up. The moment a conversation needs a person, it lands with your team - with the full history attached, so nobody starts from scratch.
Meet the team
Seven agents, one pipeline
Every agent works inside your CRM on the same customer records - from first enquiry to reactivation years later.
Piper
AI appointment setterEngages every new lead by voice and text, 24/7. Qualifies the enquiry and books the appointment straight into your calendar.
Core and Complete Meet Piper
Sarah
Outbound AI voice setterCalls new leads within moments of enquiry, qualifies them over the phone and books the meeting. Included at no monthly fee, valued $1,490.
Core and Complete Meet Sarah
Sol
Ask AI assistantAnswers questions about your pipeline and performance in plain English. Fully configured with deeper scheduled reporting in Complete.
Core and Complete Meet Sol
Andy
AI proposal follow-upWatches proposal activity in OpenSolar or Pylon - sent, viewed, signed - and follows up so quotes stop dying in inboxes.
Complete or add-on Meet Andy
Liv
AI customer supportHandles inbound customer queries in real time - order updates, install questions, post-install support - and escalates when it matters.
Complete or add-on Meet Liv
Emma
AI voice receptionistAnswers every inbound call, qualifies the caller, then routes them to the right person or books the appointment directly.
Add-on from $990 Meet Emma
Maria
Database reactivationRe-engages dormant contacts and old quote lists by voice and text - including strategy sessions and campaign design.
Add-on $1,490 Meet MariaAI Note Taker
The team's memoryTranscribes and summarises every call into the CRM - powering call analysis, objection tracking and bottleneck detection.
All packagesEvery agent is set up, tuned and managed for you - the difference between SaaS and SWaS.
Shared context
Why the team works better than any single bot
The agents don't work in silos. They share one CRM record per customer, one call history and one set of integration triggers - so every conversation picks up where the last one left off.
One memory: the AI Note Taker
Every call - human or AI - is transcribed and summarised into the CRM. When Andy follows up a proposal, he works from what was actually said on the sales call: the roof type discussed, the objection raised, the budget mentioned. Follow-ups reference real conversations, not templates.
One record: CRM custom fields
Lead source, system size, proposal status, job stage - it all lives on one contact record that every agent reads and updates. When a customer texts Piper after speaking to Sarah, Piper already knows the whole story. One entry. Everywhere updated.
One trigger layer: your integrations
Proposal events from OpenSolar or Pylon - sent, viewed, signed - fire the right agent at the right moment. Job status flows in from your job management tool. See all integrations.
Real call recordings
Don't take our word for it. Listen.
These are real recorded calls handled by Pipereply voice AI, captions and all. No scripts polished for marketing - just how the agents actually sound on the phone with real people. Press play and judge for yourself.
Real call recording - Pipereply voice AI.
Real call recording - Pipereply voice AI.
Real call recording - Pipereply voice AI.
Real call recording - Pipereply voice AI.
Packages
Which agent comes with which package
Core gets your response and booking handled. Complete adds proposal follow-up and customer support. Enterprise is custom built for high-volume and multi-branch operators. All prices AUD ex GST.
| Agent | Core | Complete | Enterprise |
|---|---|---|---|
| Piper - AI appointment setter | Included | Included | Included |
| Sarah - outbound AI voice setter | Included, no monthly fee | Included, no monthly fee | Included |
| Sol - Ask AI assistant | Included, self-serve | Fully configured with scheduled reporting | Fully configured |
| Andy - AI proposal follow-up | Add-on $990 + $99/mo | Included | Included |
| Liv - AI customer support | Add-on $990 + $99/mo | Included | Included |
| Emma - AI voice receptionist | Add-on from $990 + $99/mo | Add-on from $990 + $99/mo | Included |
| Maria - database reactivation | Add-on $1,490 + $99/mo | Add-on $1,490 + $99/mo | Add-on $1,490 + $99/mo |
| AI Note Taker - call transcription | Included | Included | Included |
Considering two or more of Andy, Liv or job management on Core? Complete includes all three plus more - usually better value than stacking add-ons. Every AI agent add-on includes an onboarding call. See full pricing and inclusions
Proof
What an AI team does for a real installer
G-Solar - Australian solar and battery installerOne client, G-Solar, cut admin work by 40-50% and grew sales 20-30% in about six months - through structured automation and integrated systems, not hype-driven tools.
40-50%
less admin work across the office
20-30%
sales growth over the same period
~6 mo
from kickoff to these results
98%
client retention across Pipereply
Results vary by business, but the pattern is consistent - answer faster, follow up harder, and the same lead flow produces more installs.
FAQ
Questions about the AI team
Will customers know they're talking to AI?
Listen to the recordings in the real calls section above and judge for yourself. Most customers just want a fast, helpful answer at whatever hour they enquire - and that is what the agents deliver. Every agent is trained on your offers and your tone, and hands the conversation to a human the moment it makes sense.
Do I have to set up or train the agents myself?
No. That is the SWaS difference - software with a service. Pipereply builds, configures and tunes every agent on your offers, pricing and way of speaking to customers, then keeps managing them month after month. Every AI agent add-on includes an onboarding call.
Which agents do I get in Core versus Complete?
Core includes Piper, Sarah, Sol (self-serve) and the AI Note Taker. Complete adds Andy for proposal follow-up, Liv for customer support and a fully configured Sol with scheduled reporting. Emma and Maria are add-ons on any tier, and Emma is included in Enterprise. The table above has the details, and the pricing page has every inclusion.
How do the agents know what happened in earlier conversations?
Two ways. The AI Note Taker transcribes and summarises every call into the CRM, and every agent reads and writes the same contact record - lead source, system size, proposal status, job stage. So when Andy follows up a quote, his message can reference what was actually discussed on the sales call.
What happens when a conversation needs a human?
The agent hands it over. Your team gets the conversation with the full history attached - transcript, summary and contact record - so nobody asks the customer to repeat themselves. You stay in control of what the AI does and does not handle.
Why not just use the AI built into OpenSolar or ServiceM8?
Those are single-tool assistants inside one system. The Pipereply AI team works across your whole pipeline - lead sources, CRM, proposal software, job management and payments - as one connected operation. Integration first: your existing tools keep doing what they do best, and the agents work across all of them.
Put an AI team on your pipeline
Book a free Strategy Call. We will look at your current lead flow, show you which agents would make the biggest difference first, and tell you honestly whether it fits your business.
Book a Strategy CallNo pressure. No obligation. Just a straight conversation about your business.