Contact

Talk to a person, not a ticket queue

Pipereply is an Australian team that actually reads what you send. Whether you are weighing up Solar AI-Q, already a client, or just have a question about how it all fits together, your message lands with a real person on our team, not an inbox nobody owns.

Australian owned and operated - 98% client retention

How to reach us

Pick the lane that fits your question

Three ways in, depending on where you are. All of them end with a real person reading what you wrote.

Considering Solar AI-Q

Book a Strategy Call

The fastest path if you are sizing us up. A straight conversation about your lead flow, your follow-up and the systems you already run - and an honest view on whether Solar AI-Q would move the needle for your business. Prefer to check the numbers first? Our pricing is published in full, no call required.

Book a Strategy Call
General enquiries

Book a time to chat

Questions about the platform, a lead provider or proposal tool you want connected, partnership ideas, media enquiries, or anything else on your mind. Pick a time below and tell us what you are trying to solve. If you are curious what we connect to today, start with our integrations.

Pick a time
Existing clients

Use your Slack channel

Every client gets a dedicated Slack support channel - message the team there and you are talking directly to the people who built your system. You also have the video and guide library and weekly group training. Support is identical in every package, included, with no extra fees.

How the platform works
Pick a time

Book a time that suits you

Whatever you want to talk through - Solar AI-Q, a question about the platform, or anything else - pick a slot below and it lands straight in our calendar.

What happens next

What happens after you book

We sell systems that answer every enquiry fast. It would be a poor look if we did not hold ourselves to the same standard.

  1. You get instant confirmation

    A confirmation and calendar invite land in your inbox straight away, plus a reminder before the call. No waiting to hear if the time works.

  2. We come prepared

    We look at what you share when booking so the call gets straight into your situation - no generic small talk, no starting from scratch.

  3. If it makes sense, we talk

    A Strategy Call where we workshop your lead flow and numbers together. If we are not the right fit, we will say so and point you somewhere better.

Who you'll reach

Real people who understand solar

No offshore call centre, no chat widget pretending to be a person. Every message is read and answered by someone on our team who actually understands solar and how Solar AI-Q works.

Real Australian solar experience

Our team combines hands-on Australian solar industry experience with deep systems and AI expertise, so questions get answered by people who understand both the tools and the trade.

No handover, no guesswork

The person who replies to your message is connected to the same team that builds and manages your system if you sign up - not a separate support layer who has to go find out.

Want the longer story? Read why Pipereply exists or see what the G-Solar build looked like.

FAQ

Before you write - quick answers

What is the fastest way to get an answer?

It depends on the question. Pricing is published in full on our pricing page, so you can check numbers without talking to anyone. If you want to know whether Solar AI-Q fits your business, a Strategy Call is the quickest way to a real answer. For everything else, the contact form on this page goes straight to our team.

I am already a client. Where do I get support?

Your dedicated Slack support channel is the fastest route - message the team there and you are talking to the people who built your system. You also have the video and guide library and weekly group training. Support is identical in every package and included, with no extra fees.

Do you only work with solar companies?

Solar and battery installers are our home ground, but the same engine runs for electrical contractors, HVAC and air conditioning businesses, and trades and home services generally. If your business runs on enquiries, quotes and jobs, it is worth a conversation.

Is the Strategy Call a sales pitch?

No. It is a straight conversation about your lead flow, your follow-up and the systems you already run. If Solar AI-Q is not the right fit, we will tell you that on the call. No pressure, no obligation.

Can I see the platform before I commit?

Yes. On a Strategy Call we walk through how the platform would work with your lead sources, proposal software and job management tools. You can also hear real call recordings of our voice AI on the AI agents page. And both main packages come with a free trial - 14 days on Core, 30 days on Complete - with no lock-in contracts.

The quickest way to an answer is a conversation

Book a free Strategy Call. Bring your lead flow, your follow-up headaches and your current tools - we'll tell you straight what we'd do with them.

Book a Strategy Call

No pressure. No obligation. Just a straight conversation about your business.