Leads go cold before they are jobs
Simpro can only manage the work you win. If the 8pm enquiry sits unanswered until morning, the homeowner has already called the next installer - and Simpro never sees that job.
Simpro integration
A sales engine in front of your Simpro job management
Simpro runs your jobs beautifully. What it was never built to do is answer every lead in seconds, book the appointment and chase every quote until it closes. That is Pipereply's lane. Our Simpro CRM integration bolts a done-for-you sales engine on the front of your job management, so leads become booked installs, not missed calls.
Built for Australian installers running on Simpro
The gap
Great job management, no front end
Simpro is enterprise-grade field service management. It handles quoting, scheduling, jobs and invoicing for larger, established trades operations. The trouble starts before the job ever reaches it - in the hours between an enquiry landing and someone getting back to it.
Quotes stall in the quiet zone
A quote goes out, then silence. Without systematic follow-up, jobs you priced up carefully quietly die between quote and acceptance - and your close rate takes the hit.
Double entry burns hours
Re-keying the same customer, address and job details between your CRM, proposal software and Simpro eats time every week - hours you never invoice, and a fresh chance to fat-finger a detail.
How it works
What the Simpro CRM integration does
The Solar AI-Q Hub connects your CRM and Simpro through an event-driven, webhook-based link. One entry, everywhere updated - sales and the field stay in step without anyone copying data across.
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Job creation
When a deal is won in the CRM, the job is created in Simpro with the customer, site and job details already filled in. No manual re-entry between sales and operations.
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Status sync
Job status changes flow back into the CRM, so your office and your AI agents always know whether a job is scheduled, in progress or complete.
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Project updates
Key project updates move between field and CRM, keeping one source of truth across quoting, scheduling and the customer conversation.
Every connection is built on encrypted credential storage, retry-first delivery and audit-ready logging - set up, tuned and managed for you. See how the integration Hub works
Integration first
Keep Simpro. Add the front end it does not have
We never ask you to rip out software that works. Simpro stays your system of record for jobs. Pipereply becomes the layer in front of it - speed to lead, appointment booking and relentless quote follow-up - so more of your pipeline actually reaches Simpro as won work.
- Every enquiry answered in seconds, day or night, by voice and text
- Appointments booked straight into your calendar
- Proposals from OpenSolar or Pylon chased until they close
- Won jobs created in Simpro automatically, status synced back
- One pipeline across lead sources, proposals, jobs and payments
Integration first - automation second - AI on top
The quote-to-invoice gap, closed
A lead you never answer never becomes a Simpro job. A quote you never chase never becomes an invoice. Pipereply works the whole run from first enquiry to won deal, then hands the job cleanly to Simpro to schedule, deliver and invoice.
The result is a single, unbroken line from the moment someone enquires to the moment you get paid - with far fewer leads leaking out along the way.
Before the job exists
Most jobs are won or lost at the quote
A job only reaches Simpro once you win it. The battle to win it happens earlier - at the proposal. Andy, our AI proposal follow-up agent, watches your OpenSolar or Pylon quotes and follows up the moment one is sent, viewed or left sitting, working from the AI Note Taker's record of the actual conversation.
More quotes signed means more jobs flowing into Simpro - and a fuller schedule for your crews.
Proposal to won job
1
Quote sent
The proposal fires a trigger the instant it goes out.
2
Viewed, not signed
Andy follows up in your tone, referencing the real conversation.
3
Signed
The won deal creates the job in Simpro, ready to schedule.
A quote that gets seen is a quote that gets won
Which job management
Simpro, AroFlo or ServiceM8
Pipereply connects all three. Simpro suits larger, established operations that need enterprise-grade field service management. Here is how they sit next to each other - so you can pick by how you run, then let us connect it.
| Simpro | AroFlo | ServiceM8 | |
|---|---|---|---|
| Best fit | Larger, established operations | Growing Australian trades | Smallest operators and sole traders |
| Origin | Brisbane, Australia | Melbourne, electrician-founded | Brisbane, Australia |
| Scale | 20,500+ customers | Part of the Simpro group | Around 30,000 small trades businesses |
| Pipereply integration | Job creation, status sync, project updates | Job creation, status sync, project updates | Job creation, status sync, project updates |
| Learn more | This page | AroFlo integration | ServiceM8 integration |
Not sure which fits your crew size and workflow? We will map it on a Strategy Call. Electrical contractors and multi-branch operators often land on Simpro.
Where it sits
Job management is included in Complete
One job management integration - Simpro, AroFlo or ServiceM8 - comes built into the Complete package. On Core, you can add a job management integration when you are ready.
Complete
$4,900 setup / $695 per month. Includes one job management integration plus Andy for proposal follow-up, Liv for customer support and everything in Core. Sales and service, automated end to end.
- Simpro integration included
- Andy proposal follow-up included
- 30-day free trial, no lock-in
Core plus add-on
$2,500 setup / $497 per month, with a job management integration added at $990 + $99/mo. Great if you want speed to lead and booking live first, and Simpro sync layered on when the time is right.
Considering job management plus two or more of Andy or Liv on Core? Complete includes all three plus more - usually better value than stacking add-ons.
All prices AUD ex GST. No lock-in contracts. Support is identical in every package - dedicated Slack channel, video and guide library, weekly group training. See full pricing and inclusions
FAQ
Simpro integration questions
Do I have to leave Simpro to use Pipereply?
No. Simpro stays your system of record for jobs, scheduling and invoicing. Pipereply sits in front of it as the sales engine - answering leads, booking appointments and chasing quotes - and connects to Simpro so won work flows across without re-typing. Integration first: your existing tools keep doing what they do best.
What does the Simpro integration actually sync?
Job creation from won deals, job status changes back into the CRM, and key project updates between field and office. The connection is event-driven and webhook-based, so changes move in near real time rather than in overnight batches.
Simpro already has its own tools - why add Pipereply?
Simpro is excellent at managing the work you win. It is not built to answer an 8pm enquiry in seconds, call a new lead back within moments, or chase an unsigned quote for a week. Solar AI-Q is the layer that connects your lead sources, proposals, jobs and payments and works them as one pipeline - so more leads reach Simpro as jobs in the first place.
Which package includes the Simpro integration?
The Complete package ($4,900 setup / $695 per month, AUD ex GST) includes one job management integration - Simpro, AroFlo or ServiceM8. On the Core package you can add a job management integration for $990 + $99/mo. See the pricing page for full inclusions.
We run OpenSolar or Pylon as well - does that work with Simpro?
Should I choose Simpro, AroFlo or ServiceM8?
It depends on your size and workflow. ServiceM8 suits the smallest operators, AroFlo suits growing Australian trades, and Simpro suits larger, established operations that need enterprise-grade field service management. Pipereply connects all three, so choose by how you work. We will help you decide on a Strategy Call.
Turn more leads into Simpro jobs
Book a free Strategy Call. We will map how your leads flow into Simpro today, show you where enquiries and quotes are leaking, and tell you honestly whether Solar AI-Q fits your business.
Book a Strategy CallNo pressure. No obligation. Just a straight conversation about your business.