Built in Australia, for Australian solar
Founded in 2016, Pylon is used by around 3,500 solar businesses and was voted the number one solar design tool of 2025 by Australian installers.
Pylon integration
Pylon closes the proposal. Pipereply makes sure it gets seen
Pylon solar design software builds beautiful 3D-shaded proposals your customers can sign and pay a deposit on in one place. Our Pylon CRM integration watches every proposal you send and turns sent, viewed and signed events into fast, personal follow-up, so no quote goes quiet.
One proposal integration included in every package
About Pylon
A design and proposal tool Australian installers rate highly
Pylon is Australian solar design software built for installers who quote fast and want the proposal to do the closing. Pipereply connects to it rather than replaces it, so you keep the tool your sales team already knows.
Fast 3D-shaded proposals
Design a system with accurate shading and turn it into a professional, interactive proposal in minutes - the kind of quote that helps a homeowner say yes.
Sign and pay in the proposal
Native eSignature and deposit payment sit inside the proposal itself, and pay-per-project pricing means no monthly subscription to justify.
Pylon is genuinely good at design and closing. The gap most installers hit is multi-channel follow-up on quotes that were sent but not yet signed - and that is exactly Pipereply's lane.
How it works
Your Pylon proposals, wired into one pipeline
Pylon offers a REST API and webhooks. Pipereply's Solar AI-Q Hub listens to them and keeps your CRM in step with what is actually happening on each proposal - one entry, everywhere updated.
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Lead lands
Enquiries from your website, ads and lead providers flow into the CRM, where Piper and Sarah answer and book the appointment.
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Proposal sent
When you send a Pylon proposal, the CRM records it against the contact and starts watching for activity.
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Proposal viewed
The moment the homeowner opens and reads the quote, that signal reaches your pipeline so follow-up can be timed while interest is hot.
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Proposal signed
When the customer signs and pays their deposit in Pylon, the deal moves forward automatically and the chasing stops.
Every stage stays synced both ways, so your team never re-types the same detail into two systems. Meet Andy, the follow-up agent
Sent, viewed, signed
Triggers that turn quiet quotes into conversations
A proposal that has been viewed but not signed is your warmest lead of the week. Pipereply makes sure it never sits there waiting.
- Proposal activity in real time. Sent, viewed and signed events sync straight into the CRM so you always know where each quote stands.
- Dozens of fields kept in sync. Contact and project details map between Pylon and Pipereply, so records match without manual entry.
- Andy activated. With a proposal integration connected, Andy starts following up open quotes by text, referencing the actual conversation captured by the AI Note Taker.
- No quote left behind. Follow-up runs until you get a clear yes or no, day or night, without anyone remembering to chase.
Meet Andy, your quote-chaser
Andy is the AI proposal follow-up agent. He works from the sent, viewed and signed signals coming out of Pylon, plus the notes from the sales call, so every message sounds like it came from someone who was actually there.
- Follows up the moment a proposal is viewed
- References the customer's real questions and objections
- Nudges toward signing and paying the deposit in Pylon
- Included in Complete, or add on to Core
Lead flow
The leads you already pay for, followed harder
Pylon imports leads from SolarQuotes and SolarChoice. Pipereply connects those same sources so every enquiry is answered in seconds and worked all the way to a signed proposal - not just parked in a design tool.
One place for every source
Lead providers connect via direct API or Magic Email, so SolarQuotes, your website and your ads all land in one pipeline.
Answered in seconds
Most enquiries go cold within hours. Piper and Sarah reply straight away by voice and text, day or night, and book the appointment.
Designed, sent, chased
You design and send in Pylon; Pipereply makes sure the proposal is followed through to signed, with nothing slipping between the two.
We do not sell leads. We connect the sources you already pay for and make sure none of them die in your inbox.
Integration first
Why add Pipereply if Pylon already handles proposals?
Because Pylon is one excellent tool inside a bigger pipeline. Solar AI-Q is the layer that connects your lead sources, proposals, jobs and payments and works them as one system.
Integration first - automation second - AI on top
Pylon stays your design and proposal home
Nothing changes about how you build and send quotes. Your team keeps the 3D design, the eSignature and the in-proposal deposit they already rely on.
Pipereply adds the follow-up engine
Multi-channel follow-up, voice and text AI, and cross-system sync sit across everything - the piece a single proposal tool was never built to do.
Run both OpenSolar and Pylon? You can. A second proposal integration is $490 plus $99 per month. See the OpenSolar integration.
What is included
One proposal integration in every package
Choose OpenSolar or Pylon on any package. Add the second, connect job management and turn on more of the AI team as you grow.
| What you get | Core | Complete | Enterprise |
|---|---|---|---|
| Proposal integration (OpenSolar or Pylon) | 1 included | 1 included | Included |
| Andy - AI proposal follow-up | Add-on $990 + $99/mo | Included | Custom scope |
| Second proposal integration | $490 + $99/mo | $490 + $99/mo | Custom scope |
| Lead provider connections (e.g. SolarQuotes) | 3 | Up to 5 | 6 |
All prices AUD ex GST. No lock-in contracts. Support is identical in every package - dedicated Slack channel, video and guide library, weekly group training. See full pricing and inclusions or read how it fits solar and battery installers.
FAQ
Pylon integration questions
Does Pipereply replace Pylon?
No. You keep Pylon solar design software for design, proposals, eSignature and deposits. Pipereply connects to it and adds the follow-up engine, CRM and AI team across the whole pipeline. Integration first - your existing tools keep doing what they do best.
What Pylon events does the integration track?
Pipereply listens for when a proposal is sent, viewed and signed, using Pylon's REST API and webhooks. Those events sync into the CRM so your pipeline reflects reality and Andy can follow up at exactly the right moment.
Is the Pylon integration included in my package?
Yes. One proposal integration - OpenSolar or Pylon - is included in every package. If you want both connected, a second proposal integration is $490 plus $99 per month, AUD ex GST.
Do I need Andy to use the Pylon integration?
The integration keeps your CRM in sync on its own. Andy is what turns those sent, viewed and signed signals into automated follow-up. Andy is included in Complete, or you can add him to Core for $990 plus $99 per month.
Can Pylon and my lead providers work together?
Yes. Pylon imports leads from SolarQuotes and SolarChoice, and Pipereply connects those same sources into your pipeline via direct API or Magic Email. Every enquiry is answered fast and worked through to a signed proposal.
How long does setup take?
We build it for you as part of onboarding, so you are not configuring integrations yourself. On a Strategy Call we map your current Pylon workflow and lead sources, then our team connects and tunes everything before you go live.
Make every Pylon proposal count
Book a free Strategy Call. We will map how you use Pylon today, show you where proposals go quiet, and tell you honestly whether Solar AI-Q fits your business.
Book a Strategy CallNo pressure. No obligation. Just a straight conversation about your business.